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Basic Support
£60.00
Ticketed support, available 8am- 1700hrs GMT Response time to resume once a ticket has been issued and logged Expected response within 24hrs 1.2 hrs per month (14.4 hrs per year) Min contract 1 year Additional time: £45 per hour
Description
- Ticketed support, available 8am- 1700hrs GMT
- Response time to resume once a ticket has been issued and logged
- Expected response within 24hrs
- 1.2 hrs per month (14.4 hrs per year)
- Min contract 1 year
- Additional time: £45 per hour